LBank review: an altcoin-heavy exchange with low headline fees, thin reserve disclosure, unverified registrations and a heavily negative public record.
Twenty-fourth in our Crypto Centralized Exchanges series. LBank, founded in 2015, lists one of the widest altcoin ranges we have covered (300+ coins by its own count, 1,000+ pairs by others) alongside pre-market, TradFi and perpetual markets, with 0.10% spot and 0.02% / 0.06% futures fees. It also publishes no current reserve ratios or named auditor that we could find, holds only AML-type registrations we could not verify, excludes US and Canadian residents, and has a Trustpilot page where 82% of 324 reviews are one star and the rating is withheld for a guideline breach. We weighted all of it.
Our take, up front: LBank, founded in 2015, is an offshore altcoin-and-derivatives exchange with one of the widest listing lists we have covered (300+ coins by its own count, 1,000+ pairs by others), pre-market and TradFi markets, and low headline fees (0.10% spot, 0.02% / 0.06% futures). The weaknesses are plain: no current reserve ratios or named auditor that we could find, only AML-type registrations we could not verify, US and Canadian residents excluded, and a Trustpilot page where 82% of 324 reviews are one star and the rating is withheld for a guideline breach. We score it 50.5, twenty-third of twenty-four: just below Bitrue and above only HTX.
LBank’s security disclosure is thin. It announced a Merkle-tree Proof of Reserves in November 2022 after the FTX collapse (a paid, company-submitted announcement), but we found no current reserve ratios, no named auditor and no recent attestation, and altFins’ 2026 review notes that LBank lacks the audited PoR that Binance and OKX publish. Most user assets are reportedly held in offline cold storage, with no percentage given. The company cites a $100 million risk protection fund (via Cryptonews), a collaboration with CertiK, ISO/IEC 27001:2022 certification (altFins) and, in its Q2 2026 report, $13 million of potential losses blocked and 230+ incidents intercepted, and it describes a zero-security-incident record (all company-reported). altFins says it found no confirmed customer-fund-loss hack since 2015, though some third-party reports cite an unconfirmed 2023 hot-wallet incident that is not consistently corroborated. Hacken’s 2018 report raised wash-trading and security concerns, and its 2025 update describes material improvement. Because the evidence is mostly self-reported and the reserve data is stale, we score this below the midpoint.
Pros
- No confirmed customer-fund-loss hack found in the sources we reviewed
- Risk protection fund, CertiK collaboration and ISO 27001 claimed (company-reported)
Cons
- No current reserve ratios or named auditor; PoR announced in 2022
- Unconfirmed 2023 hot-wallet incident reports; wash-trading concerns raised in 2018
LBank operates under registrations rather than full licences. The company behind it is LBK Blockchain Co. Limited, press releases carry Singapore and British Virgin Islands datelines, and TradingFinder lists Hong Kong as headquarters, so its true base is unclear. altFins lists a Canadian MSB registration with FINTRAC, a US MSB registration, AUSTRAC in Australia, Italy’s OAM and a Lithuanian VASP registration, with some of these appearing only in an FAQ, and says LBank holds no SEC, FCA, full MiCA, Singapore MAS or Hong Kong SFC authorisation. WhereLegalCrypto adds that LBank’s own user agreement excludes US and Canadian residents, so a FINTRAC or FinCEN registration is an anti-money-laundering registration and does not authorise it to serve those customers. altFins lists Canada among its registrations while WhereLegalCrypto says Canadians are excluded; we could not verify either on the registers. LBank halted new UAE registrations on May 20, 2025 and stopped new sign-ups from Russia, Ukraine and Kazakhstan from May 27, 2025. One affiliate-style directory lists 33 restricted countries and three restricted regions. We found no enforcement action against LBank in our searches.
Pros
- Several AML registrations reported (FinCEN, FINTRAC, AUSTRAC, Lithuania, Italy)
- No regulatory enforcement action found in our searches
Cons
- No SEC, FCA, MiCA, MAS or SFC authorisation; registrations unverified
- US and Canadian residents excluded; unclear corporate base
LBank’s headline fees are low. CoinMarketCap, Cryptonews, Coingape and others report a flat 0.10% maker and taker rate on spot for major assets and 0.02% maker and 0.06% taker on perpetual futures. Smaller altcoins can cost 0.20%, according to Coingape and altFins, and BeInCrypto cites a spot maker range of 0% to 0.2%. LBank has no tiered VIP structure, so heavy traders get no volume discounts, and altFins reports that the LBK token no longer provides a discount (it says LBK was delisted in July 2025, from a single source). Crypto deposits are free. Withdrawals are described as network fee only by altFins, while Traders Union lists a 1% withdrawal fee, so that detail conflicts. Card and Apple Pay purchases cost about 3.5% through a third-party processor (altFins), and leveraged-token trading costs up to 0.2%. A 0-fee spot campaign ran in 2025 (company-reported). We could not load the live fee page, so confirm current rates.
Pros
- 0.10% spot on majors and 0.02% / 0.06% futures
- Free crypto deposits and a simple flat structure
Cons
- 0.20% on smaller altcoins; no VIP tiers
- About 3.5% on card purchases; withdrawal-fee reports conflict
LBank’s selling point is breadth and speed of listings. The company says it has listed over 300 mainstream coins and more than 50 gems (January and May 2026 releases), while other sources report far larger lists: TradingFinder says 700, altFins 930+ tokens and 1,000+ pairs, and Cryptonews 1,000+ spot pairs. A competitor-written page cited about 400, which we excluded. Fast listing of new, small tokens brings higher risk, and many of these assets are illiquid. Derivatives include USDT-margined perpetuals with up to 125x on majors and 200x on select pairs (altFins), 17 pre-market assets as of May 2026, and a TradFi segment with US stocks, metals and commodities that the company says exceeded $2 billion in daily volume in Q1 2026, plus US stock futures it says passed $6.3 billion in volume by January 2026. LBank Predict, a prediction product with 5x leverage, was announced in its Q2 2026 report. Leveraged tokens, grid bots, P2P with escrow and copy trading are also offered.
Pros
- Very wide altcoin list plus pre-market, TradFi and prediction products
- Perpetuals with up to 125x on majors
Cons
- Coin counts range from 300+ to 1,000+ pairs across sources
- Fast small-cap listings carry volatility and liquidity risk
The platform is functional and feature-heavy. LBank offers spot, futures, copy trading, grid bots, P2P, LBank Pay and an LBank Card for Visa merchants with Apple Pay and Google Pay (company-reported, Q2 2026), and says it supports 24/7 live chat. FXEmpire’s August 2025 review scored trading experience 4.2 but deposits and withdrawals only 2.0 and security and transparency 2.3 out of 5, which matches user complaints. Reviewers describe repeated KYC requests, including enhanced C3 verification, and account restrictions for abnormal trading that can delay withdrawals. Crypto deposits and withdrawals can be done without full KYC at lower limits according to Cryptonews, but this varies and should be confirmed.
Pros
- Wide toolset including copy trading, bots, P2P and a Visa card
- 24/7 live chat (company-reported)
Cons
- Withdrawal and verification friction reported by users
- Deposits and withdrawals scored only 2.0 out of 5 by FXEmpire
Public feedback is poor. Trustpilot shows 324 reviews with 82% at one star and 11% at five stars, and displays no TrustScore, stating the rating is unavailable due to a breach of its guidelines and that fake reviews were removed. Common complaints are blocked withdrawals and withheld profits after “abnormal trading” flags, repeated identity checks, slow generic support, misdirected transfers and allegations of fake volume or listings. LBank replies to many reviews with similar wording, citing risk control and asking for a UID or email, and says it does not freeze funds without reason. Sikayetvar also carries 18 complaints, including an April 2026 report from a US-based user of a withdrawal blocked pending a “verification” payment of $7,800, which we could not verify; LBank excludes US residents. Review platforms attract negative experiences and unverified claims, so we weigh them moderately, but the pattern is consistent with FXEmpire’s low withdrawal score.
Pros
- Replies to many reviews and 24/7 live chat (company-reported)
- A few reviewers praise listings and promotions
Cons
- Trustpilot 82% one-star on 324 reviews; rating withheld for guideline breach
- Frozen-withdrawal and account-restriction complaints
LBank has a wide, promotion-heavy ecosystem. It runs LBank Labs (a venture arm), BoostHub for early token access, pre-market trading, Earn products (flexible staking of 2% to 8% APY and locked staking up to about 15%, per altFins), liquidity mining, a Visa card and big campaigns such as a $5 million Super League tied to the 2026 World Cup (company-reported). It says it has passed 25 million registered users (June 2026, company-reported in a paid release) and cites CoinGecko-reported daily volume of $23.81 billion on June 4, 2026, while altFins puts average daily volume near $5 billion, so the volume figure is unreconciled and should be treated with caution given past wash-trading concerns. Many of its press releases are sponsored, and award claims in them are self-published.
Pros
- Labs, BoostHub, Earn, Card and large campaigns
- 25 million users claimed (company-reported)
Cons
- Daily volume claims differ widely ($5B versus $23.8B)
- Heavily promotional, with sponsored press releases
A wide-listing, low-fee exchange, but weigh the thin reserve disclosure, the unverified registrations and the very negative withdrawal record.
LBank suits experienced traders who want early access to small altcoins and pre-market tokens at low base fees and who accept offshore risk. Check the live fee page, confirm that LBank serves your country, size positions for illiquid tokens, enable every security control, and keep long-term holdings in self-custody because we found no current reserve ratios or named auditor.
Twenty-third of twenty-four: low fees and very wide listings, but thin reserve disclosure, unverified registrations and a heavily negative withdrawal record.
LBank scores 50.5, just behind Bitrue (51.25) and ahead of only HTX (45.5); it trails Kraken (74), Bitvavo (70), Coinbase (69.25), OKX (69), Crypto.com (67.75), Bybit and Gate (66), Upbit (64.5), Bitpanda (63.75), Binance (61.25), Bitget (59.5), BingX (59.25), Robinhood Crypto (59), Bitfinex (58.75), KuCoin (58.5), MEXC (58), Bitstamp (57.75), Gemini (57.25), Bithumb (55.5), Binance.US (53.75) and Phemex (52.5). It earns its marks on low base fees and one of the widest listing ranges. It loses ground on missing current reserve data, registrations that are AML-type and unverified, excluded major markets and a heavily negative public record on withdrawals. Revisit the score if LBank publishes an independently audited, regularly updated proof of reserves or obtains a major-jurisdiction licence.
The scorecard above is deliberately general. Whether LBank is right for you depends on where you live, how much you trade small altcoins and how much risk you accept from thin reserve disclosure and withdrawal reviews.
The experienced small-cap trader
A very wide list, fast listings, pre-market tokens and low base fees suit people who understand illiquid, volatile assets.
The futures and TradFi explorer
Perpetuals at 0.02% / 0.06% plus stock, metal and commodity contracts add variety in one account.
The holder who values published reserves
Without current reserve ratios or a named auditor, this is a weak fit for long-term holdings.
The US or Canadian resident, or anyone needing smooth withdrawals
Those markets are excluded, registrations are unverified, and public reviews are overwhelmingly negative on withdrawals.
These four tables cover the specifics we didn't want to bury in prose: the fee picture, the reserves and incident timeline, regulatory footprint, and how the exchanges in this series compare.
What LBank charges (and where sources conflict)
| Item | Maker | Taker | Source note |
|---|---|---|---|
| Spot, major assets | 0.10% | 0.10% | CoinMarketCap, Cryptonews and others agree |
| Spot, smaller altcoins | Up to 0.20% | Up to 0.20% | Coingape and altFins; BeInCrypto cites a 0% to 0.2% maker range |
| Perpetual futures | 0.02% | 0.06% | CoinMarketCap, Coingape and others agree |
| Leveraged tokens | Up to 0.20% | Up to 0.20% | BeInCrypto and Cryptoninjas |
| VIP tiers | None | None | altFins: flat structure; LBK discount reportedly ended |
| Card purchases | About 3.5% | About 3.5% | altFins; third-party processor |
| Crypto withdrawals | Network fee | 1% (one source) | altFins says network fee only; Traders Union lists 1%; unreconciled |
| Deposits | Free | Free | CoinMarketCap and Traders Union |
We could not load LBank’s live fee schedule, only third-party summaries. Check current figures before trading.
Security, reserves and incident timeline
| Date | Event | Detail |
|---|---|---|
| 2018 | Hacken report | Raised wash-trading and security concerns; a 2025 update describes material improvement (via altFins) |
| Nov 2022 | Proof of Reserves announced | Merkle-tree PoR promised in a paid, company-submitted announcement; no current ratios found |
| 2023 | Unconfirmed incident | Some third-party reports cite a hot-wallet incident; not consistently corroborated (altFins) |
| May 2025 | Market restrictions | New UAE registrations halted (May 20); Russia, Ukraine and Kazakhstan sign-ups stopped (May 27) |
| Jul 2025 | LBK token | altFins reports the LBK token was delisted and gives no fee discount (single source) |
| Q2 2026 | Security claims | $13M potential loss blocked, 230+ incidents intercepted, zero-incident record (company-reported) |
| Apr 2026 | Complaints | Trustpilot dispute over 95,795 TLOS tokens attributed by LBank to a third-party address; a US-based user reports a blocked withdrawal on Sikayetvar (unverified) |
| To date | Confirmed hacks | None found in the sources we reviewed |
Security and incident-prevention figures are company claims, and the 2023 incident is unconfirmed. We found no official attribution or loss figure for any LBank incident.
Where LBank stands with regulators
| Region | Status |
|---|---|
| Company | LBK Blockchain Co. Limited; datelines in Singapore and the British Virgin Islands; Hong Kong listed as headquarters by TradingFinder |
| United States | FinCEN MSB registration reported (altFins FAQ; WhereLegalCrypto); US residents excluded by the user agreement |
| Canada | FINTRAC MSB registration reported by altFins; WhereLegalCrypto says Canadians are excluded; unreconciled |
| Australia, Italy, Lithuania | AUSTRAC, OAM and VASP registrations reported (altFins, partly FAQ only); verify on the registers |
| Not held | SEC, UK FCA, full MiCA, Singapore MAS, Hong Kong SFC (altFins) |
| Restricted | US, mainland China, sanctioned jurisdictions; new UAE, Russia, Ukraine and Kazakhstan sign-ups stopped in 2025; about 33 countries listed by one affiliate-style site |
Registration is not a licence, and status differs by entity. We found no enforcement action against LBank. Verify any registration on the relevant register.
Series 10 so far
| Binance | Kraken | Coinbase | Gate | OKX | Bybit | MEXC | HTX | Bitfinex | Bitget | Crypto.com | Bitrue | Binance.US | KuCoin | Bitstamp | Gemini | Upbit | Bitvavo | Bitpanda | Robinhood | Bithumb | BingX | Phemex | LBank | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Security (30) | 5.5 | 8.0 | 7.5 | 6.5 | 7.5 | 6.5 | 6.0 | 4.5 | 5.5 | 5.0 | 7.0 | 4.5 | 4.5 | 6.5 | 6.0 | 6.5 | 6.5 | 7.0 | 6.0 | 6.0 | 5.0 | 5.5 | 5.0 | 4.5 |
| Regulation (20) | 4.0 | 8.5 | 8.5 | 6.5 | 6.0 | 6.5 | 3.0 | 2.0 | 4.5 | 5.5 | 8.0 | 3.5 | 5.0 | 3.5 | 8.0 | 7.0 | 6.5 | 8.0 | 7.0 | 7.0 | 4.5 | 5.0 | 3.0 | 3.0 |
| Fees (15) | 8.5 | 6.0 | 4.5 | 7.0 | 7.5 | 7.0 | 8.0 | 5.5 | 9.0 | 6.5 | 5.5 | 6.5 | 9.0 | 6.5 | 5.0 | 4.0 | 8.5 | 7.0 | 5.0 | 4.5 | 8.0 | 7.0 | 7.0 | 7.0 |
| Coverage (10) | 9.5 | 8.0 | 7.5 | 9.5 | 8.0 | 8.0 | 9.5 | 8.0 | 6.5 | 8.5 | 8.0 | 8.0 | 5.5 | 9.0 | 5.0 | 5.5 | 6.5 | 7.0 | 8.5 | 5.5 | 6.5 | 8.5 | 8.0 | 8.5 |
| Experience (10) | 7.0 | 7.5 | 8.0 | 7.0 | 7.5 | 7.5 | 7.0 | 6.5 | 6.5 | 7.5 | 7.5 | 7.0 | 7.0 | 7.0 | 6.0 | 7.0 | 7.0 | 8.0 | 8.0 | 8.0 | 6.0 | 7.5 | 7.0 | 6.5 |
| Support (10) | 3.5 | 4.5 | 3.0 | 2.5 | 3.5 | 3.5 | 2.0 | 2.0 | 3.0 | 3.5 | 2.5 | 2.5 | 2.0 | 2.5 | 3.0 | 2.0 | 3.0 | 4.5 | 4.0 | 3.0 | 4.5 | 2.5 | 2.5 | 2.0 |
| Ecosystem (5) | 8.0 | 8.0 | 9.0 | 8.0 | 8.5 | 8.0 | 7.0 | 6.5 | 7.5 | 8.5 | 9.0 | 7.0 | 4.5 | 7.5 | 4.5 | 6.5 | 5.5 | 6.0 | 7.5 | 7.5 | 5.0 | 7.5 | 7.0 | 7.0 |
| Our score | 61.25/100 | 74/100 | 69.25/100 | 66/100 | 69/100 | 66/100 | 58/100 | 45.5/100 | 58.75/100 | 59.5/100 | 67.75/100 | 51.25/100 | 53.75/100 | 58.5/100 | 57.75/100 | 57.25/100 | 64.5/100 | 70/100 | 63.75/100 | 59/100 | 55.5/100 | 59.25/100 | 52.5/100 | 50.5/100 |
Category scores are out of 10 and weighted as shown, taken from each review in this series.
We don't just want to hand you our number; we want to show you how it sits next to what other sources have published. Round-ups like the listings and low fees, but consumer ratings and regulatory commentary are harsh, and our score lands above the blended figure.
Our score lands above the aggregated figure, because the very low consumer ratings and cautious regulatory commentary pull the blend down, while our scorecard credits the low base fees, the very wide listing range and the absence of any confirmed major hack.
| Source | Score | Type |
|---|
Scores compiled by our editorial team from publicly available reviews as of November 2026. "Estimate" means the source didn't publish a single numeric score, so we converted its published verdict and sentiment into a comparable 100-point figure. Verify current figures directly with each source before citing them elsewhere.
LBank has no confirmed major hack in the sources we reviewed, but it publishes no current reserve ratios or named auditor that we could find, and its security claims are mostly company-reported. Its regulation consists of reported AML-type registrations (FinCEN, FINTRAC, AUSTRAC, Lithuania, Italy) that we could not verify, with no SEC, FCA, MiCA, MAS or SFC authorisation.
We found no confirmed customer-fund-loss hack. altFins reports none since 2015, though some third-party sources cite an unconfirmed 2023 hot-wallet incident that is not consistently corroborated, and the company claims a zero-incident record. Treat this as unconfirmed rather than proven.
LBank announced a Merkle-tree Proof of Reserves in November 2022, but we found no current reserve ratios, no recent attestation and no named auditor, and altFins notes it lacks the audited PoR that Binance and OKX publish. Check LBank’s own page for the latest data.
Most sources report 0.10% maker and taker on spot for major assets, up to 0.20% on smaller altcoins, and 0.02% maker and 0.06% taker on perpetual futures. There is no VIP tier structure, card purchases cost about 3.5% via a third party, and withdrawal-fee reports conflict, so check the live fee page.
No. LBank’s user agreement excludes US residents, and WhereLegalCrypto says Canadians are also excluded, although other sources list a Canadian registration. It also stopped new sign-ups from Russia, Ukraine and Kazakhstan in May 2025 and halted new UAE registrations. Check the current restricted list for your country.
Counts differ widely. LBank says 300+ mainstream coins and 50+ gems, TradingFinder says 700, and altFins and Cryptonews cite 930+ tokens and 1,000+ pairs. Many listings are small, fast-listed tokens with thin liquidity and high volatility.
Trustpilot shows 324 reviews with 82% at one star and withholds the TrustScore due to a guideline breach. Reviewers describe blocked withdrawals, withheld profits after abnormal-trading flags, repeated KYC and generic support replies. Reviews are unverified, but the pattern is consistent across sites.
LBank scores 50.5 against MEXC’s 58. Both are offshore altcoin-heavy exchanges with low fees, but MEXC publishes audited monthly reserve ratios and scores higher on security, while LBank has weaker reserve disclosure and a very negative Trustpilot record.
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